Most popular questions
01. Is a contract required?
Our clients are protected and aware of their service coverage options; however, clients may cancel at any time. A contract is required by the Connecticut Department of Consumer Protection with whom we are registered (#HCA.0001761).
02. Is there a minimum term of care?
We have a 6-hour service minimum, which can be scheduled by the day, week, or month. There is no commitment to a minimum term or duration of care. You may cancel at any time.
03. Why depend on Caring for Parent?
We are one of the best high end companion and homemakers offering affordable packages tailored to your needs. Our caregivers are trained professionals with passion to raise the bar in quality home care services.
04. How do you select your caregivers?
We screen our caregivers very carefully. They all undergo a comprehensive review of their qualifications. We thoroughly check their employment and personal references, and we conduct a criminal background check. We also match caregivers with the client.
05. How quickly can I get services?
In the event of an emergency, we can provide a qualified caregiver within a few hours. The more notice we have, the more time we can devote to finding a good match for you.
06. How do you stay in touch once I start?
We are always a phone call away, 24/7. Our care coordinators will stay in touch with you at the level of contact you wish. We routinely place quality assurance calls, our field staff performs home visits.
07. What are your payment options?
Payments can be made by personal check or credit card. We also accept many long-term care insurance payments, and we work closely with the Connecticut Homecare Program for Elders and the Veterans Administration. There are also grants available to those who qualify. For more information, please call us (860) 310-1999.
08. Is Caring for parent insured?
Yes. Our caregivers are bonded and covered by Workers’ Compensation insurance. We also carry general and professional liability insurance coverage.
09. What makes Caring for parent different?
We are a customer centric, private firm so our business model is all about increasing customer satisfaction. Through our hard work, our demonstrated commitment to the client experience, and the invaluable support of our entire team, we have become a household name and earned the reputation as Connecticut’s most trusted and professional provider of home care services.
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